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Find Our Office

1-888-421-5065

Email: Standyourgroundscoffee@gmail.com

Location: Stand Your Grounds Coffee PO box 3932 3005 Gray's Ferry Ave Philadelphia Pa 19146

Frequently asked questions

How do I return a coffee order or receive a refund?
Coffee purchases cannot be returned at this time. If there is physical damage to the package or you feel it is unsafe to consume, please reach out to our customer service team for a resolution (replacement of the same blend or of equal or lesser value). If you require further assistance, please email standyourgroundcoffeeco@gmail.com.
How long will it take to receive my order?
We try our best to fulfill all coffee and hat orders within 3 business days to get them shipped out to you! Products are shipped using 3-day priority shipping with USPS.
Where do you ship?
We ship nationally and internationally from our facility in Philadelphia, PA. Shipping rates vary; check your location requirements and custom details. If you live outside the U.S and are interested in products, you can also reach out to us to discuss more info at standyourgroundcoffeeco@gmail.com.
What is your refund policy?
We do not accept refunds. All sales are final.
Where is my package?
When we ship out your package, an automatic email will be sent to the email address that you provided when placing the order. Inside this email, you will find a clickable tracking number that will tell you exactly where your package is. If you are having trouble viewing this information, feel free to contact us.
How do I store my coffee?
The thing to keep in mind when storing coffee is humidity. Keep coffee away from humidity until it is brewed. Storing it in a dark, airtight container at room temperature will keep your ground coffee fresh for up to 4 weeks. An airtight container will keep whole beans fresh for longer than a month.